CLICK HERE TO WIN THE SPELLING BEE !!!!

🎓 Reading Comprehension – Making an Appointment

Hear someone booking a dentist visit; answer 10 questions on date, time, cancellation policy, and required forms.

This entry is part 28 of 30 in the series Reading Comprehension
Reading Comprehension – Making an Appointment
Hear someone booking a dentist visit; answer 10 questions on date, time, cancellation policy, and required forms. Use the speaker icon on the upper left to listen to the essay.

/11

Making an Appointment

Hear someone booking a dentist visit; answer 10 questions on date, time, cancellation policy, and required forms. Use the speaker icon on the upper left to listen to the essay.

On Wednesday morning, Kevin called Bright Smile Dental Clinic to schedule a routine dentist appointment because he had not had a checkup in over a year. The receptionist, Maria, informed him that the earliest available appointment was on Tuesday, June 18th at 10:30 a.m. Kevin agreed to the time and asked how long the visit would probably take. Maria explained that a standard cleaning and examination usually lasted about forty-five minutes. She also reminded Kevin to arrive at least fifteen minutes early to complete a medical history form since he was a returning patient with updated insurance information. During the conversation, Kevin asked about the clinic’s cancellation policy, and Maria said patients needed to cancel at least twenty-four hours in advance to avoid a thirty-dollar fee. Before ending the call, Maria emailed Kevin a confirmation message and directions to the clinic’s new parking entrance behind the building.

Why did Kevin call Bright Smile Dental Clinic?

Why did Kevin feel it was time for a checkup?

When was the earliest available appointment?

Approximately how long would the visit last?

How early was Kevin asked to arrive?

Why did Kevin need to complete a medical history form?

What was the clinic’s cancellation policy?

What fee would patients pay for late cancellation?

What did Maria email to Kevin before ending the call?

Where was the clinic’s new parking entrance located?

🏆 Enter your data to receive
your score card and your certificate.

 *The name you will set will be used in your certificate of achievement.

Your score is

0%

These quiz series are designed to help students improve their listening comprehension and reading comprehension skills by presenting short spoken or written paragraphs, followed by questions that test understanding of main ideas, details, inferences, and vocabulary in context.

They focus on real-life scenarios including academic lectures, daily conversations, news briefs, workplace announcements, and narrative passages — preparing learners for the listening sections of major English exams as well as practical communication. The quizzes are suitable for ESL students at intermediate to advanced levels, test-takers preparing for IELTS, TOEFL, TOEIC, Cambridge, PTE, Duolingo, CELPIP  or OET or SAT Test, and anyone looking to sharpen their aural comprehension and note-taking skills.

Each quiz presents a short paragraph (30–90 seconds when spoken, or a few sentences when read). Learners listen to or read the passage, then answer multiple-choice questions that may ask about:

  • The main idea or purpose of the passage
  • Specific facts, numbers, dates, or names mentioned
  • The speaker’s attitude, opinion, or tone
  • Cause and effect relationships
  • Inferences and implied meaning
  • Vocabulary meaning from context

Tests are presented in a multiple-choice format; only one answer is correct and will be highlighted in green once the student provides an answer. For listening mode, an audio player is embedded so users can listen as many times as needed.

These tests can be used in exam preparation courses, self-study listening practice, classroom warm-ups, homeschooling, tutoring sessions, and daily skills drills. They are all provided for free — feel free to share them with friends and colleagues to support our work.

Series Navigation
🚀
Great free quizzes — weekly
Lessons - Games - Activities